Shipping, Returns and Cancellation Policy

You may return most new, unopened items within 7 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 30 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the "My Account" menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

We use reputable courier companies to deliver orders. There is a flat fee for our standard business card order of $9.90 including GST Australia wide. For any other orders, freight will be calculated and quoted at time of order.

You may cancel your order at any time before we despatch your order or before the expiry of 7 working days from the date you receive your order, not including the day you received it.

If you cancel before we have sent the Goods, we will refund to you the price of the Goods and the cost of delivery, if any.

If you cancel after we have despatched the Goods, we will refund the price of the goods only.

The option to cancel your order is not available if the Goods are:

- perishable;

- made or altered to your specification;

If you cancel your order after we have despatched the Goods, you must return them to us within 7 days in the same condition in which you received them. We cannot refund your money if the Goods have been used, worn or damaged.

You are responsible for the cost of returning the items.

To assist us in identifying your Goods on receipt by us, we ask you to generate a RA number for a returns reference to be placed below our address / returns label.

If you fail to return the goods, within 14 days, we are entitled to arrange for their collection. If we do we shall look to you to repay us the cost of collection.

We will refund your money within 30 days.

This paragraph does not affect your rights in the event that the Goods are faulty.